HELP Cannot load image

[Fernando 7]

Hello devs, i have problem with my client, when i select character my game window is exitting and i have the following syserr:(i got the path and the image what says it's missing what could be the problem?)

0810 12:41:14148 :: CMapOutdoor::Load - LoadMonsterAreaInfo ERROR
0810 12:41:23425 :: CreateFromMemoryFile: Cannot create texture
0810 12:41:23426 :: ui:3436: RuntimeWarning: tp_compare didn't return -1 or -2 for exception

0810 12:41:23428 :: 
uiDragonSoul.py(line:61) __LoadWindow
ui.py(line:3091) LoadScriptFile
ui.py(line:3291) LoadChildren
ui.py(line:3157) LoadChildren
ui.py(line:3436) LoadElementExpandedImage

dragonsoulwindow.LoadWindow.LoadObject - <type 'exceptions.RuntimeError'>:Failed to load image (filename: d:/ymir work/ui/dragonsoul/dragon_soul_bg.tga)

0810 12:41:23428 :: ============================================================================================================
0810 12:41:23428 :: Abort!!!!

 

[WeedHex 661]

ETC\ymir work\ui\dragonsoul/dragon_soul_bg.tga

Miss this image, put it from ETC folder

[Fernando 7]

2 minutes ago, WeedHex said:

ETC\ymir work\ui\dragonsoul/dragon_soul_bg.tga

Again same error..

[Fernando 7]

On 8/10/2019 at 12:46 PM, WeedHex said:

ETC\ymir work\ui\dragonsoul/dragon_soul_bg.tga

Miss this image, put it from ETC folder

You were right, but my image was in right path, but corrupted , and that was the reason why confused me.