0.5% of players can't start game after patcher loads up. No error messages, It just won't start
Hello I'am helping guy run m2server.. It have like 2000 active users, but like 10 of them can't run it and we cannot figure out why.
I've tried:
- Reinstalled Microsoft c++ 2015 ( [Hidden Content] )
- Disabled antivir / firewall
- Updated windows/drivers
- sfc + Dism.exe scan done
- Rebooted many times
- started with compatibility helper
- Making new windows accounts
- Checked with debugger - while sounds are disabled, it will make it to client, but then the client crash as well, while trying to load up sounds.
- Checke computer specs for possible similarities between users.
- Checked sound format for possible codec problems
- Checked logs from each computer
- Checked for possible computer viruse
- Monitored with win debug tools
- Checked CPU/ RAM usage
- All of them are running it on windows 7-11.
But still can't figure out what is causing the problem..
My last idea is letting them run compiled debbuger. It may report that error for at least (done.)
It looks like something is shutting down client instantly, all you can do is click on start over and over again. Nothing will happen. (Managet to get into char select after sounds were disabled, then it will crash the game)
Please if you know what could be the problem, help me out..
Regards Anym00