Problem with Metin2 Official Client

[Ph0enix 1]

Salve, questo è il messaggio che ho inviato al supporto di metin2.it , ve lo inoltro, sperando che qualcuno conosca una soluzione o per lo meno UNA MOTIVAZIONE!
This is a message that i've sent to the Gameforge support without any replies so i'm sending to u guys:

Error message:

I press "Si" and in 5-10 secs comes up this other massage:

The problems start when I try to open the client

I'm using a laptot with those specs

Problem description:
When I start the game i can go on the selection of the server and the CH, when I press the server the game crash and i see this error (i've to say that i've another problem, all CH have the "..." but i've not a firewall or anything else):

5-10 second this other message:

This is the text of the "ErrorLog.exe"
When I try to start the PatchUpdater i have this other error: EXECUTE_ERROR

Module Name: D:\GameforgeLive\Games\ITA_ita\Metin2\metin2client.bin
Time Stamp: 0x564543c2 - (null)
Time Stamp: 0x564543c2 - (null)

Exception Type: 0xc0000005
Exception Type: 0xc0000005

eax: 0x76923368    ebx: 0x10b9aa38
eax: 0x76923368    ebx: 0x10b9abb0
ecx: 0x00000000    edx: 0x0af35990
ecx: 0x00000000    edx: 0x0af35990
esi: 0x00000000    edi: 0x00000000
esi: 0x00000000    edi: 0x00000000
ebp: 0x12e4ff94    esp: 0x12e4ff8c
ebp: 0x0ffbff94    esp: 0x0ffbff8c

0x0af35990  
0x7692337a    C:\Windows\syswow64\kernel32.dll
0x772c9882    C:\Windows\SysWOW64\ntdll.dll
0x772c9855    0x0af35990    C:\Windows\SysWOW64\ntdll.dll

Edited August 20, 2022 by Metin2 Dev
Core X - External 2 Internal